In case you want to return products you bought online, they must be returned within 14 calendar days of delivery, at the expense of the customer. The products must be returned intact, in their packaging, without being opened or assembled. If the returned products do not meet the above conditions, they will be returned to the customer at his own expense. Products to be returned must be accompanied by the corresponding purchase document. If the above conditions are met, a refund will be made to the customer within 14 working days from the time the company was notified of its withdrawal.